Business Activity Monitor
Real-time information on every process, presented in an easy to understand format
AutomataPi platform is leveraged to reduce our Average claim handling time. AutomataPi suite is deliciously complex but works utmost simple. We finally have an automation tool that helps us focus on our business and AutomataPi team takes care of our entire automations
Mr. Mehul Shah
Chief digital officer
TechGuard
If you want to scale your business, Automatapi tools are a must. I have realized that I already run a lot of repetitive process that could have been digitized long ago but never had a tool that help me implement it.
Mr. Prathish Cherian
Group Chief Executive Officer
Masscom Global
Real-time information on every process, presented in an easy to understand format
Get key insights into processes with process metrics and custom reports
Perform deep drilldowns into each process to eliminate bottlenecks
Generate custom reports, use dashboards, and derive actionable insights
Create your workflow visually and make quick changes anytime you want
Items are automatically routed to the right team members based on SOPs
Reassign items to the right team members even while a process is in progress
Handle complex decision branches and make instant changes as required
Automate your decision using this customer decision hub
Boosting agent productivity by providing the next best steps in the process
Build and tweak forms with rich content and media without writing a single line of code
Process can be triggered from digital and social channels like WhatsApp, Chat or QR Code
User friendly Automation states to automate business scenarios
Automated assignments, escalations, and notifications to increase speed and reduce error
Auto completion of tasks using 11 automation states
Connect your Internal fulfilment systems with customer facing digital or social channels
Cross-system orchestration made possible through robust and extensive APIs
Ensure that all SLAs are monitored and executed consistently well
Cloud native application built on serverless architecture and multitenancy
Keeping everyone in loop using automated communciations
Trigger workflows from unstructured events like a missed call or an SMS
Publish Workflows across different channels of customers' preference
Document classifier, digital data extraction & auto chase pending documents
Success for us is translated from the measurable value that we provide.
